Privacy Policy.
Who We Are
This website is operated by Lee Hughes, trading as Craft Creative. When this policy refers to "we," "us," or "our," it means Lee Hughes / Craft Creative.
Our website address is: www.craftcreative.co.uk
For any privacy-related queries, you can contact us at: lee.hughes@craftcreative.co.uk
What Information We Collect
Information you provide directly When you use the contact form on this website, we collect the information you submit — your name, email address, and the content of your message. We use this solely to respond to your enquiry.
Information collected automatically Like most websites, this site may collect certain information automatically when you visit, including your IP address, browser type, pages visited, and time spent on the site. This is collected through Wix's built-in analytics and is used only to understand how the site is being used.
Cookies This website is hosted on Wix, which uses cookies to operate and improve the site. These may include functional cookies necessary for the site to work, and analytical cookies that help us understand visitor behaviour. You can manage your cookie preferences through your browser settings.
How We Use Your Information
We use the information we collect to:
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Respond to enquiries submitted through the contact form
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Understand how visitors use this website and improve the experience accordingly
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Comply with any legal obligations that apply to us
We do not use your personal information for marketing purposes without your explicit consent. We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
Legal Basis for Processing
We process your personal data on the following legal bases:
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Legitimate interests — to respond to enquiries and operate this website effectively
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Legal obligation — where we are required to process data to comply with applicable law
How Long We Keep Your Information
Enquiries submitted through the contact form are retained for as long as is necessary to respond to and manage the enquiry, and are not kept longer than two years unless there is a specific reason to do so.
Analytics data collected through Wix is subject to Wix's own data retention policies.
Your Rights
Under UK GDPR, you have the right to:
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Access the personal data we hold about you
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Request correction of inaccurate data
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Request deletion of your data, where applicable
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Object to or restrict our processing of your data
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Lodge a complaint with the Information Commissioner's Office (ICO) if you believe your rights have been breached
To exercise any of these rights, please contact us at lee.hughes@craftcreative.co.uk and we will respond within 30 days.
Third Party Services
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This website is built and hosted on Wix. Wix processes certain data on our behalf as a data processor. You can read Wix's privacy policy at wix.com/about/privacy.
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We may include links to third-party websites, including LinkedIn. We are not responsible for the privacy practices of those sites and encourage you to review their policies directly.
Changes to This Policy
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We may update this policy from time to time. Any changes will be published on this page with an updated date. We encourage you to check this page periodically.